🇦🇺Australia
Package Session Overuse Abuse
2 verified sources
Definition
Manual logs allow discrepancies in session counts vs. prepaid entitlements.
Key Findings
- Financial Impact: 5-10% of package revenue (e.g., AUD 85 avg session x 1,000 sessions/year = AUD 4,250-8,500)
- Frequency: Ongoing per package
- Root Cause: Paper/manual tracking lacks audit trail
Why This Matters
The Pitch: Australian fitness centres lose 5-10% package revenue (AUD 5,000+ yearly for mid-size gym) to tracking abuse. Automated verification stops this bleed.
Affected Stakeholders
Trainers, Front desk, Owners
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Delayed GST Invoicing Penalties
AUD 222 per offence (up to AUD 1,110 for BAS-related), multiple per year
Superannuation Guarantee Shortfalls
200% SG Charge on shortfall (e.g., AUD 20k base + AUD 1.2k interest per trainer)
Churn from Package Tracking Disputes
10-20% package churn + refunds (e.g., AUD 750/package x 5% rate)
Churn from Billing Friction
AUD 2-5% annual revenue churn (AUD 10,000+ for avg centre)
Delayed CCS Payments and High AR Days
AUD 20-40 hours/month manual reconciliation; 30+ AR days leading to 2-5% revenue drag
Unbilled Hourly Services and No-Shows
AUD 500-2,000/month in unbilled hours; 1.6%+ processing fees on recovered payments
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