🇧🇷Brazil

Perdas com Chargebacks e Reembolsos por Gestão Manual Ineficiente

3 verified sources

Definition

Manual handling of refunds and chargebacks results in lost revenue from unrecovered disputes, especially in high-volume digital transactions typical for software products.

Key Findings

  • Financial Impact: R$2.000-R$10.000/mês em receita perdida por chargebacks não contestados (1-5% das transações online); 20-40 horas/mês de trabalho manual
  • Frequency: Mensal, com picos em transações de assinaturas SaaS
  • Root Cause: Processo manual lento e propenso a erros, sem enriquecimento automático de evidências

Why This Matters

The Pitch: Jogadores de Mobile Computing Software no Brasil perdem R$50.000+ anualmente em chargebacks não recuperados. Automação de disputa management elimina esse risco e recupera 70%+ da receita.

Affected Stakeholders

Gerente Financeiro, Equipe de Suporte ao Cliente, Contador

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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