Unfair Gaps🇧🇷 Brazil

Nonresidential Building Construction Business Guide

17Documented Cases
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All 17 Documented Cases

Perda de Cobertura de Garantia por Falha em Documentação de Manutenção

Estimated R$ 50,000–500,000 per project (typical medium-sized residential/commercial build). Assume 10–20% of warranty-eligible defects go unrecovered due to documentation loss. Annual time cost: 40–60 hours/project for manual maintenance record aggregation and legal proof assembly.

Brazilian law (Article 618, Civil Code) grants builders 5-year warranty responsibility, but the NBR 17170 norm (2022) made warranty conditional on proving regular maintenance. Property owners have only 180 days from defect discovery to file claims. Manual collection of maintenance receipts, service logs, and approvals creates gaps. Companies cannot substantiate warranty claims, lose legal standing, and cannot collect from builders or insurers. Disputes over 'whose fault is maintenance?' delay cash recovery 6–18 months.

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Risco de Litígio e Perda de Indenização por Defesa Inadequada de Direitos de Garantia

Estimated R$ 30,000–200,000 loss per disputed claim (settlement haircut + litigation costs). Litigation time: 18–36 months delay in cash recovery. Legal + expert costs: R$ 15,000–50,000 per claim. Annual impact for large property manager: R$ 150,000–500,000 in settlements/haircuts + 500–1,000 hours of legal coordination.

Brazilian courts apply strict evidentiary standards for warranty claims. NBR 17170 requires proof of maintenance compliance; Article 618 requires proof that defect originated during construction/1-year post-delivery. Manual processes generate scattered evidence: unclear photos, informal maintenance notes, missing timestamps, no chain of custody. Builders' lawyers exploit these gaps and argue claims are unsubstantiated. Disputes become litigation (18–36 months) with expert assessments adding 6–12 months and costs of R$ 15,000–50,000 per expert. Many property owners settle for 30–50% of claim value to avoid lengthy court battles.

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Desperdício de Horas de Trabalho em Inspeções Manuais e Documentação de Conformidade

20–40 hours/month per active site × R$ 60–100/hour (Safety Manager/Coordinator labor) = R$ 1,200–4,000/month per site; R$ 14,400–48,000 annually per site

Construction companies must develop written control plans, designate competent persons, perform exposure assessments, and maintain inspection logs. Without digital tools, this requires manual data entry, spreadsheet reconciliation, physical file storage, and repetitive verification work.

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Estouro de Orçamento por Gestão Inadequada de Alterações de Escopo (Change Orders)

Custos 79% acima do orçamento (McKinsey); Contingência típica de 10-20% do custo direto é utilizada para cobrir falhas de planejamento (não imprevistos reais)

Alterações no escopo durante a execução (change orders) são a principal causa de estouro de orçamento em obras. Sem processo formal de aprovação e orçamento prévio, as mudanças são executadas ad-hoc, gerando custos extras com materiais, mão de obra e atrasos. A falta de integração entre projeto, orçamento e execução perpetua o ciclo de retrabalho e desperdício.

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