Unbilled or Undisputed Demurrage Charges Due to Billing Errors

$10,000–$60,000 per month in erroneous demurrage and storage on automotive traffic at $100–$200 per railcar per day. • $10,000–$60,000 per month in misallocated or undisputed demurrage and storage costs across a grain car fleet. • $10,000–$65,000 per month in miscalculated demurrage, unutilized credits and unresolved disputes.

Bulk-download demurrage statements from carrier portals, copy data into large Excel workbooks, and manually compare against mine load-out reports, yard logs, and crew sheets; supporting evidence is requested from field operations using email and phone, with notes tracked in spreadsheet comments and ad hoc Access or SharePoint lists. • Dispatch and shipping clerks maintain manual car status boards and spreadsheets to track arrivals, placement and release, then reconcile to demurrage invoices and email the railroad with annotated spreadsheets requesting adjustments. • Dispatcher, yard and shipper staff manually reconcile waybills, switch lists and elevator logs against railroad demurrage portals and PDF invoices to spot obvious errors, then email spreadsheets and scanned load/unload logs to request waivers or credits.