🇦🇺Australia
Billing Delays from Scheduling Errors
2 verified sources
Definition
Poor scheduling leads to unverified visits, delaying or losing NDIS/HCP claims and invoices.
Key Findings
- Financial Impact: 2-5% revenue loss from missed billings; typical AUD 5,000+ per quarter for mid-sized providers
- Frequency: Per billing cycle (monthly/quarterly BAS)
- Root Cause: Lack of integrated scheduling with EVV and billing verification
Why This Matters
The Pitch: Home health care providers in Australia face revenue leakage from unbilled visits due to scheduling mismatches. Automation with EVV ensures 100% claim capture.
Affected Stakeholders
Billing Teams, Case Managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
STP and Payroll Compliance Failures
AUD 3,300 minimum ATO penalty per STP failure; SG charge up to 200% shortfall
Overtime and Travel Cost Overruns
AUD 350 per caregiver monthly in savings potential from automation[2]
Capacity Loss from Scheduling Bottlenecks
95% manual scheduling effort; equivalent to 20-40 hours/month per scheduler in lost productivity
WHS Risk from Inadequate Aide Competency
AUD 10,000 - 50,000 per WorkCover claim for aide-related incidents
Provider Supervision Non-Compliance Fines
AUD 10,000 - 100,000+ per incident in fines and enforcement costs
Supervision Time Overruns
AUD 2,000 - 5,000/month per team in supervisor overtime at AUD 100/hour
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