🇦🇺Australia

Delayed billing from incomplete plans

1 verified sources

Definition

Unbilled services arise from incomplete plans of care, as financial reporting and individualised budgets depend on compliant documentation.

Key Findings

  • Financial Impact: 1-3% revenue leakage (AUD 10,000+ per month for mid-size provider); 15-30 days added to DSO.
  • Frequency: Monthly statements tied to plan completion.
  • Root Cause: Manual errors in physician order integration blocking billing statements.

Why This Matters

The Pitch: Home Health Care in Australia 🇦🇺 faces 30+ day AR delays on plan errors, costing 1-2% revenue. Automation verifies orders instantly.

Affected Stakeholders

Billing coordinators, Care planners

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Non-compliance fines for care plans

AUD 15,000 - 250,000 per serious non-compliance breach (typical Aged Care Quality and Safety Commission penalties); 20-40 hours/month manual documentation per provider.

WHS Risk from Inadequate Aide Competency

AUD 10,000 - 50,000 per WorkCover claim for aide-related incidents

Provider Supervision Non-Compliance Fines

AUD 10,000 - 100,000+ per incident in fines and enforcement costs

Supervision Time Overruns

AUD 2,000 - 5,000/month per team in supervisor overtime at AUD 100/hour

Umsatzverlust durch nicht anerkannte Pflegeeinsätze

Geschätzt: 2–5 % des Jahresumsatzes mit Hausbesuchen; typischerweise AUD 60.000–150.000 p.a. Umsatzverlust je AUD 3 Mio. Visit-Umsatz durch abgelehnte/gekürzte Ansprüche wegen fehlender Besuchsnachweise

Verzögerter Zahlungseingang durch manuelle Besuchsverifizierung

Geschätzt: 7,5–15 zusätzliche DSO-Tage; bei AUD 1 Mio. Monatsumsatz entspricht dies ca. AUD 250.000–500.000 dauerhaft gebundenem Working Capital bzw. 5–10 % Zins- und Liquiditätskosten p.a. auf diesen Betrag

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