No-Show Appointment Losses
Definition
Patient no-shows result in unfilled appointment slots, causing capacity loss as optometrists and equipment sit idle. Online booking with reminders reduces no-shows significantly.
Key Findings
- Financial Impact: AUD 100-200 per no-show (30-50 min slot at AUD 150-300 consult fee); 10-20% no-show rate typical without reminders
- Frequency: Daily, affecting 10-20% of bookings
- Root Cause: Manual recall systems without automated SMS/email reminders
Why This Matters
The Pitch: Optometry practices in Australia 🇦🇺 waste AUD 5,000+ annually per practitioner on no-shows. Automation of SMS reminders eliminates this risk.
Affected Stakeholders
Practice Managers, Optometrists, Receptionists
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Patient Churn from Recall Delays
Scheduling-Induced Payment Delays
Nicht abgerechnete Kontaktlinsen-Anpassungen und Nachsorge
Umsatzverlust durch vergriffene Kontaktlinsen-Testlinsen
Überbestände und ablaufende Kontaktlinsenbestände im Lager
Kundenabwanderung durch langsame Kontaktlinsenbestellung und -abwicklung
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