🇦🇺Australia

No-Show Appointment Losses

3 verified sources

Definition

Patient no-shows result in unfilled appointment slots, causing capacity loss as optometrists and equipment sit idle. Online booking with reminders reduces no-shows significantly.

Key Findings

  • Financial Impact: AUD 100-200 per no-show (30-50 min slot at AUD 150-300 consult fee); 10-20% no-show rate typical without reminders
  • Frequency: Daily, affecting 10-20% of bookings
  • Root Cause: Manual recall systems without automated SMS/email reminders

Why This Matters

The Pitch: Optometry practices in Australia 🇦🇺 waste AUD 5,000+ annually per practitioner on no-shows. Automation of SMS reminders eliminates this risk.

Affected Stakeholders

Practice Managers, Optometrists, Receptionists

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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