Perda de receita em créditos não faturados de assinaturas
Definition
Subscription billing involves crediting user accounts, but discrepancies between sales and usage in manual systems result in lost invoices for passes.
Key Findings
- Financial Impact: 2-5% of annual revenue; R$20,000–R$100,000 for mid-size operators
- Frequency: Monthly during encontro de contas
- Root Cause: Lack of real-time integration in bilhetagem for credits vs. debits
Why This Matters
The Pitch: Bus services in Brasil 🇧🇷 lose 2-5% of subscription revenue annually on unmatched credits. Automation of bilhetagem reconciliation recovers this leakage.
Affected Stakeholders
Revenue Accountant, Sales Operator
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Desvio de créditos em passes múltiplos sem biometria
Custos excessivos com recarga manual de passes
Rejeição de NF-e por falhas na bilhetagem de passes múltiplos
Multas por Falha em Acessibilidade para PCD em Ônibus
Custo de Rework e Compensações por Negativa de Acesso PCD
Churn de Clientes por Atrasos em Requests de Acessibilidade
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