Perda de Capacidade por Processos Manuais de Análise
Definition
The Mechanism: Manual customer satisfaction analysis creates bottlenecks in IT training workflows. This idles trainers and delays upsell opportunities.
Key Findings
- Financial Impact: 20-40 hours/month manual analysis = R$2.000-4.000/mês opportunity cost
- Frequency: Monthly survey cycles
- Root Cause: Multi-channel complaints without integrated analysis
Why This Matters
The Pitch: IT Support companies in Brasil 🇧🇷 suffer 20-30% capacity loss from survey delays. Automation frees resources for billable training.
Affected Stakeholders
Analista de Dados, Instrutor IT
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Perda de Clientes por Baixa Satisfação em Pesquisas
Custo de Re-trabalho por Falhas em Análise de Satisfação
Desperdício de Capacidade - Processamento Manual de Conformidade LGPD em Coordenação de Treinamentos
Risco Penal - Encargos Criminais para Executivos por Violações de LGPD em Sistema de Treinamento
Churn de Clientes por Atrasos em Certificação de Compliance
Rejeição de NF-e em Faturamento de Cursos Presenciais
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