Nicht fakturierte Wartezeiten und Zusatzleistungen im Vor‑ und Nachlauf

Definition

Intermodal transportation involves multiple handoffs between drayage, rail and ocean carriers, with many chargeable micro‑events such as waiting time at terminals, lift‑on/lift‑off fees, rural repositioning of empties and after‑hours access. Australian logistics providers describe their offerings in terms of port‑to‑warehouse drayage, empty container repositioning, storage, maintenance and cleaning services, implying a broad catalogue of billable items around each container move.[3][4] When these activities are not captured systematically, they often remain unbilled, especially if dispatch relies on phone calls and paper manifests rather than an integrated TMS. Modern TMS providers explicitly promote centralised planning, tracking and automated rating as ways to lower costs and improve on‑time performance in intermodal chains, recognising the coordination complexity and risk of miscommunication.[1] Logic from industry practice suggests that 2–5% of drayage‑related revenue can be lost through missed accessorial charges. For an Australian operator billing AUD 300 per container average for 10,000 boxes per year, a 3% leakage represents AUD 90,000 of revenue not invoiced.

Why This Matters

The Pitch: Australian rail‑linked drayage operators lose 2–5% of potential revenue by not billing all wait times, lift fees and repositioning moves. Automating event capture and rating ensures every chargeable activity is invoiced.

Affected Stakeholders

Billing and invoicing clerk, Finance manager, Intermodal operations manager, Customer account manager

Related Business Risks