Verzögerter Zahlungseingang durch fehlerhafte und verspätete Abrechnung
Definition
Intermodal container drayage coordination requires reconciling data from port terminals, rail services, container parks and road transport. Without a unified TMS, operators must manually compile job details, often after the fact, leading to invoicing delays and customer disputes over which moves actually occurred. Technology‑focused Australian container logistics providers stress paperless systems and integrated booking as a way to provide predictable, on‑time, low‑cost services,[2] and TMS vendors highlight centralised planning and tracking as the foundation of smooth intermodal operations.[1] By inference, operators without these capabilities experience the opposite: fragmented records, inconsistent job identifiers and missing PODs that slow billing. Logic from transport industry norms suggests that where invoices are sent weekly or monthly after manual reconciliation, Days Sales Outstanding can be 10–20 days higher than for operators with same‑day or next‑day automated billing. For a business with AUD 10 million annual revenue and 15 extra DSO days, roughly AUD 410,000 of cash (10,000,000 * 15/365) is tied up unnecessarily.
Key Findings
- Financial Impact: Quantified (Logic): 10–20 extra DSO days, equating to ~AUD 270,000–540,000 in additional working capital tied up for a AUD 10m‑revenue intermodal drayage business.
- Frequency: Structural and continuous; every billing cycle is affected, especially when reconciling high‑volume port and rail activity.
- Root Cause: Lack of integrated TMS linking rail, terminal and drayage events; manual document handling; frequent disputes over waiting time, storage and repositioning charges; reliance on paper PODs and emailed spreadsheets.
Why This Matters
The Pitch: Australian intermodal operators add 10–20 extra days to their cash cycle by manually assembling multi‑leg invoices. Automating trip capture and rating can accelerate cash collection and free up hundreds of thousands of AUD in working capital.
Affected Stakeholders
Accounts receivable clerk, Finance manager / CFO, Intermodal operations manager, Customer service
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Kosten durch Hafenliegegeld und Terminallagergebühren
Überstunden und Leerfahrten wegen mangelhafter Drayage‑Koordination
Nicht fakturierte Wartezeiten und Zusatzleistungen im Vor‑ und Nachlauf
Fehlentscheidungen bei Kapazitätsplanung und Routing im Kombiverkehr
Nicht fakturierte Standgeld- und Umpositionierungsgebühren bei Wagenbestellung
Überstunden und Zusatzrangieren durch ineffiziente Wagen- und Fahrzeugdisposition
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