🇦🇺Australia

Unbilled Interconnection Charges

1 verified sources

Definition

Failure to reconcile all interconnection, recurring, non-recurring charges, and special services like 8xx results in lost billing opportunities, including phantom traffic that goes unbilled.

Key Findings

  • Financial Impact: 2-5% access revenue loss annually; unbilled minutes-of-use
  • Frequency: Monthly billing cycles
  • Root Cause: Manual reconciliation misses vendor usage data and phantom traffic

Why This Matters

The Pitch: Telecommunications Carriers in Australia 🇦🇺 lose up to 2-5% of access revenue stream on unbilled services. Automation of usage reconciliation eliminates this revenue leakage.

Affected Stakeholders

Revenue Assurance Manager, Billing Operations

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Carrier Billing Errors and Overcharges

AUD 18,000 per unauthorised rate increase; 15% freight cost increase from errors; credits claimed from 80% erroneous bills

Unauthorised Carrier Charges

AUD 18,000 cash flow loss per incident; 15% increase in freight costs

Delayed Credits from Billing Disputes

Delayed credits from 80% erroneous bills; 40 hours/month manual audit time

Fehlende oder fehlerhafte Interconnect‑Erlöserfassung

Logikbasiert: 1–3 % der Access-/Interconnect‑Erlöse; bei einem Carrier mit AUD 200 Mio. relevanten Wholesale‑Umsätzen entspricht das ca. AUD 2–6 Mio. p.a. an nicht fakturierten oder zu niedrig berechneten Access Charges.

Verzögerte Zahlungsströme durch manuelle Interconnect‑Abstimmungen

Logikbasiert: Zusätzliche Finanzierungskosten in Höhe von ca. AUD 0,15–1,6 Mio. p.a. pro Carrier (5–10 % Kapitalkosten auf 3–16 Mio. AUD zusätzlich gebundenes Working Capital bei 20–40 Tagen DSO‑Verlängerung).

Interconnect‑ und Access‑Missbrauch („Graue Routen“ und manipulative Verkehrsführung)

Logikbasiert: 0,5–1,5 % der Interconnect‑/Access‑Umsätze; typischerweise AUD 0,5–2 Mio. p.a. je großem Carrier bei 100–150 Mio. AUD betroffenem Volumen.

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